- Cardiff Office, Hybrid Working
- Permanent
- Full Time, Monday – Friday
- £ Salary dependent upon experience, with open conversations encouraged
Comprehensive benefits package including:
- Opportunities for Hybrid Working
- 25 Days Annual Leave + Bank Holidays + 2 Corporate Social Responsibility days and Birthday day off
- Professional fees paid (subject to the requirements for your role)
- Auto-enrolment Pension Scheme & Death in service
- Employee Assistance Programme
- Discounts for local businesses
The Company:
A leading full-service law firm known for taking on complex challenges, delivering high-quality legal advice, and putting people first. Their approach is partner-led, solutions-focused, and deeply collaborative, valuing relationships, integrity and impact. From humble beginnings, the firm now boasts a team of more than 700 colleagues working across several locations, with this position fundamental to continued growth.
The Culture:
Guided by the idea that self-belief is just as important as skillset, this firm embraces entrepreneurial spirit and enthusiasm to succeed. Their collegiate culture and forward-thinking ethos, ensures that they continue to be bigger, better and bolder than ever before. In the same way that they protect the interests of their clients, this firm supports their people; consistently fighting for the right outcomes, solving the unsolvable and readily accepting challenges of all sizes. Internal and external stakeholders unite through a shared passion to do good in the community and support those in need.
The Role:
Located at their thoroughly impressive Head Office, in the heart of Cardiff City Centre, the IT Trainer will join the technical support function. As one of only two specialist IT Trainers, you will be fundamental to the onboarding and continued training of new and existing colleagues within the business, ensuring that all employees have a positive learning experience. You’ll be an experienced Training professional, capable of delivering in-person and remote training in respect to case management systems and internal software, on a one-to-one and team basis.
Responsibilities:
- Delivering training sessions through a variety of media including weekly face to face and remote new starter induction training.
- Coordinating training sessions for existing personnel as required.
- Carrying out new system training when rollouts are completed.
- Promptly responding to requests for assistance on the IT support channel.
- Updating session plans and learning resources when required.
- Working with departments across the firm to proactively identify learning needs.
- Producing high quality learning guides for individual departments.
Skills, Experience & Qualifications:
- Demonstrable experience of delivering training, coaching and mentorship, either within an education or professional services environment.
- Possess an elevated level of IT literacy; fully conversant in Windows 11 and Microsoft Office.
- Able to demonstrate experience of working across various computing applications and platforms.
- Highly communicative and able to build strong relationships with internal stakeholders
- Inherently patient, helpful and supportive.
- Detail orientated with the ability to manage time effectively.
- Work effectively within a team environment as well as on your own autonomy
- Flexible and adaptable to change.
The role may also involve monthly travel between office sites as required, including locations in London, Manchester, Plymouth and Southampton.
Recruitment Process:
Aspire Recruitment Services Ltd. is acting as an Employment Agency in respect to this vacancy.
- To apply, please submit your CV in the first instance. The closing date for applications is Friday 9th October, 2026.
- Candidates shortlisted by Aspire Recruitment Services, will be invited to have a confidential discussion to explore your skills, experience and to assess mutual alignment with the opportunity.
- Candidates shortlisted by the Employer will be invited to attend a 2-stage interview process, this first of which will be conducted remotely and the second in-person, to include a presentation.
- It is anticipated that the successful candidate will commence between November and December, 2026.
We are committed to creating an inclusive and accessible recruitment process. Reasonable adjustments can be made at any stage, to ensure candidates are fully supported throughout interviews and onboarding. As the Employment Agency, Aspire Recruitment Services encourages an open conversation about how we can best facilitate your participation.