Sales Support Coordinator
- Cwmbran, Office Based, Onsite Parking
- Permanent, Full Time, Monday - Friday, 9am-5pm
- Salary up to £24,000 per Annum
- Comprehensive Benefits Package including:
- Annual Bonus subject to business performance
- 24 Days Annual Leave, Increasing with Length of Service + 8 Bank Holidays
- Generous employee discount across an elite brand portfolio
- Working in collaboration with reputable Fashion & Retail Partners
- Ongoing training, development & progression supported by industry leading experts.
- Opportunities to gain experience with National Events
- Company pension scheme
The Company:
A sport, outdoor and lifestyle fashion agency with a diverse and impressive portfolio of leading global brands. They have successfully established themselves as one of the top multi-category brand and distribution specialists in the UK & Ireland, with ambitious plans for continued growth.
The Culture:
Dynamic and creative, fast-paced and forward thinking; continuously looking ahead whilst thriving in the present. The Sales Support team are a small, friendly and collaborative unit within a larger community of Marketing, Ecommerce, Finance and Logistic experts. The vibe is “work hard, play hard”, with everyone having a voice and all being valued and appreciated for their contributions.
The Role:
As Sales Support Coordinator you will play an instrumental role in business operations, providing a pivotal link between internal departments and external business customers. You will be responsible for all sales administration and B2B customer service, delivering a smooth distribution process between the brands and retailers.
Responsibilities:
- Sales order and purchase order entry on internal ERP and B2B platforms.
- Provide excellent day to day administrative support to the Sales Team.
- Provide excellent day to day customer service to retail accounts, ensuring all KPI’s are met.
- Work very closely with Finance, Warehousing & Logistics to ensure all operations run smoothly.
- Work towards monthly brand targets by planning, allocating and booking in retailer deliveries, keeping them up to date with lead times and stock availability.
- Reporting – produce weekly allocation, delivery and stock reports along with seasonal reporting and figures/updates for the Management Team on a regular basis.
Skills, Experience & Qualifications:
- 2+ years’ experience within sales administration and customer service, in a B2B environment.
- Deadline driven with the ability to multitask and manage competing priorities.
- A team player with very strong communication skills, along with the ability to work comfortably on your own initiative.
- Proactive, driven and highly organised with excellent attention to detail.
- Strong IT & numerical ability, including Excel.
- A minimum of 5 GCSE’s A-C including Maths and English and 2 A levels, or equivalent. Higher level education and further qualifications are advantageous.
- Commercial awareness and an interest in fashion/sport/retail would be desirable.
Aspire Recruitment Services Limited is acting as an Employment Agency in respect to this vacancy.